Your Privacy Is Our
Top Priority

bdt65 is a trusted online entertainment platform in Bangladesh. We believe that protecting our users' privacy is our fundamental responsibility. This privacy policy describes how bdt65 collects, stores, uses, and protects your personal information. By using our platform, you agree to the terms of this privacy policy.

This privacy policy is an integral part of the Terms and Conditions. You are requested to read it in full. If you have any questions, you can reach us via our 24/7 live chat support or by email.

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1 Scope of Information Collection

We may collect various types of information during registration and use of the bdt65 platform. This information is used to improve our service quality and make your experience more convenient.

1.1 Information You Provide Directly

When you create an account or carry out transactions on our platform, we collect the following information:

• Full name, date of birth, and nationality.
• Valid email address and phone number.
• National ID card or passport details (for identity verification).
• Payment method details (bKash, Nagad, Rocket, Upay, bank account).
• Your chosen password and security question answers.

1.2 Automatically Collected Information

While browsing the platform, our system automatically collects certain technical information, including:

• IP address and device type.
• Browser version and operating system.
• Activity logs and session information on the platform.
• Data collected through cookies and similar tracking technologies.
• Transaction history and records of gaming activity.

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2 Purpose of Information Use

Information collected by bdt65 is used only for the following legitimate and transparent purposes:

2.1 Service Delivery and Operations

• Creating, verifying, and managing your account.
• Processing transactions and ensuring financial security.
• Providing a personalized experience based on your gaming preferences.
• Providing customer service and technical support.
• Maintaining the security and integrity of the platform.

2.2 Security and Legal Compliance

• Preventing fraud, money laundering, and other illegal activities.
• Age verification — ensuring service is provided only to those aged 21 or above.
• Complying with applicable laws and regulations.
• Maintaining records for dispute resolution and audits.

2.3 Communication and Improvement

• Sending important account-related notifications.
• Informing you about promotional offers and bonuses (based on your consent).
• Improving platform quality and user experience.

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3 Information Storage and Protection

bdt65 maintains the highest technical and procedural standards to protect your information. We consider users' personal information to be our most valuable asset.

3.1 Technical Security Measures

• All data transmissions are secured using 256-bit SSL encryption technology.
• Servers are protected by firewalls and intrusion detection systems.
• Passwords and sensitive information are stored in encrypted form.
• Regular security audits and vulnerability assessments are conducted.

3.2 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information (transaction records, identity verification documents) may be retained for a specified period to meet legal obligations. After that period, the information is securely deleted.

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4 Information Disclosure and Sharing

bdt65 does not sell, rent, or exchange your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We share only the necessary information with trusted technology and payment partners — solely to complete the service. These partners operate under our strict confidentiality agreements and may not use your information for any other purpose.

4.2 Legal Obligations

bdt65 may be required to provide necessary information in response to a court order, government directive, or valid request from a law enforcement agency. In such cases, where legally permitted, we will attempt to notify you in advance.

4.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such cases, the new entity will be obligated to maintain the same or higher privacy standards.

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5 Cookies and Tracking Technologies

The bdt65 platform uses cookies and similar technologies to operate correctly. These help improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Required for maintaining login sessions and security — these cannot be disabled.
• Functional Cookies: For remembering your language preferences and personal settings.
• Analytics Cookies: For analyzing platform usage and improvements — data collected anonymously.

5.2 Cookie Controls

You can disable cookies other than essential cookies through your browser settings. However, this may limit some features of the platform.

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6 Your Rights and Controls

bdt65 believes you should have full control over your own information. Your rights are described in detail below:

6.1 Right to Access Information

You can request a copy of the information we have collected about you at any time. We will try to respond to your request within 30 (thirty) business days.

6.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you can request a correction. After you provide the correct documentation, we will update the information as soon as possible.

6.3 Right to Delete Information

You can request the deletion of your account and associated personal information. However, certain information (transaction records) may need to be retained for a specified period due to legal obligations.

6.4 Opt Out of Marketing Communications

You can stop receiving promotional emails or notifications at any time. To do so, contact us via live chat or email us at [email protected].

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7 Protection of Minors

bdt65 strictly prohibits registration and use of the platform by anyone under the age of 21. Our service is for those aged 21 or above only. We never knowingly collect information from minors. If we find evidence that a minor has created an account, that account will be immediately closed and the associated information deleted.

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8 Third-Party Links

The bdt65 platform may sometimes connect to third-party payment gateways or services. These third parties have their own privacy policies that are outside our control. bdt65 is not responsible for the privacy practices of these third parties. We recommend that you read the privacy policy of each service.

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9 Policy Changes

bdt65 reserves the right to update or change this privacy policy as needed. For significant changes, we will send a notification to your registered email address. Continued use of the platform after any changes will be considered your acceptance of the new policy. We recommend that you review this policy regularly.

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10 Contact and Complaints

For any questions, requests, or complaints regarding your privacy, please contact us:

• Live Chat: Get direct support in Bengali 24/7.
• Email: [email protected]

We take your complaints seriously and are committed to resolving them as soon as possible. Our commitment to your privacy is unwavering — it is a core value of bdt65.